Webinar Marketing – Digital marketing involves many new tools and constantly updated technologies, but the goals of these tools are familiar: to reach new customers, educate those customers about a product, and ultimately provide value. Webinars, or webinars, are a relatively new tool that can help your team achieve all three goals. Learning about webinar marketing can help you decide whether to implement this marketing method for your business.
In this article, we define webinar marketing, explain how you can use it, and discuss the benefits it can bring to your team.
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Table of Contents
What Is Webinar Marketing?
A webinar is an online seminar in which a user presents with video and audio and other participants can interact, ask questions and respond. Marketers can use webinars to connect with customers and increase brand awareness, spread the word about a new product, respond to a public event or issue, or launch a new campaign. Webinars often offer the viewer informational value about the product or industry, and sometimes monetary value through a product sample or coupon.
A webinar can provide information on anything relevant to your industry or product, from new trends or techniques to instructions on how to use a specific product. Although it can include a sales pitch, the main purpose of a webinar is to educate customers and build brand awareness. When customers feel that a brand has given them something valuable, they are more likely to purchase the company’s product or service later.
What Are The Advantages Of Using Webinar Marketing?
Here are some of the benefits of using webinar marketing:
- Improve customer connection:A webinar is a multimedia presentation that allows viewers to interact with questions and answers, so it can provide a more personal connection between a salesperson and a potential customer.
- Generate leads:By registering with personal information like company name and address, attendees give you information and become potential leads.
- Increase the reputation of the experience:A webinar can help you establish your company as an industry leader. Since it is primarily educational content, a webinar can build your reputation as an expert on the subject.
- Communicate information:Thanks to presentations and visual communication, a webinar can help customers retain information better than a presentation via a website, email, or phone call.
How To Create A Webinar
In order to build your own webinar, follow these steps:
1. Find Your Theme
You can expand on a topic you’ve already covered in a blog post or email, especially one that has generated a high click-through rate to your website. Your customer service department may have suggestions for common question topics or tutorial ideas. If customers have questions about your different products or tiers, you could host a webinar about their similarities, differences, and capabilities.
If you’re starting a new business or working on building a web presence for an established business, you might want to consider what experts you have on staff and think about what short informational topics you could present. You can review content produced by similar companies or attend their webinars and consider how you could approach those topics in a fresh and unique way.
2. Schedule The Webinar
Consider what length might be best for your webinar. Webinars typically last an hour or less, with most of the time reserved for a presentation and a shorter question period afterward. When deciding on the duration, you can balance the convenience of a shorter event with the greater value you can provide during a longer webinar.
Consider what time zones your customers are in when scheduling your webinar date and time, and when they might want to attend. If you’re selling business-to-business products, the weekday may be best, while if you’re selling to individual consumers you might consider a lunchtime or evening webinar. If you have a customer base spread over a wide area, you could offer more than one webinar or record your webinar and offer that recording on your website for customers to view at any time.
3. Promote The Webinar
Come up with an interesting name for your webinar and use an eye-catching design for your graphics and promotional ads. You want this content to be consistent with the rest of your brand so customers can easily associate the webinar with your product. You can include these graphics and information about the event in your regular marketing materials, such as emails and social media posts, and consider posting reminders periodically leading up to the event.
4. Build The Webinar
The webinar is a virtual presentation, so you can compose it as a professional, conversational speech. Your goals are to teach customers how to solve a problem or address an issue and to show them how your product can help them do so. You can structure your webinar as a narrative, presenting the problem, context, and solution in roughly chronological order. Or you can choose a more traditional presentation structure where you present a summary of your content in the introduction, a thorough explanation in the body, and then another summary in the conclusion.
5. Practice Your Presentation
Before you launch your presentation, it’s important to make sure your technology can do what you need it to do and that you’re comfortable in the digital presentation space. If you’re using screen sharing or slides, test the presentation first to make sure you’re familiar with the commands. Practicing your presentation can also help you feel more comfortable during the webinar itself.
High-quality audio and video can be part of the value your webinar provides to potential customers. If you don’t feel comfortable using your own equipment, you can enlist the help of the IT department to improve the technical quality of the broadcast.
6. Present Your Webinar
You can prepare for your webinar just like you would for an in-person presentation. Make sure you have all the materials on hand before you start. You can ask a co-worker to attend so they can bring up any technical issues and give you constructive feedback. Maintaining a confident and informative tone can help put your customers at ease and establish your role as the subject matter expert, while your energy and enthusiasm can make your webinar more fun.
7. Keep Connections
After your webinar, you can send an email to all attendees to provide them with additional information, a summary of the webinar, or a reminder of any coupons or discounts you’ve offered. You can also promote your product or generate interest for future webinars in these emails. Posting your webinar on social media gives your audience another chance to connect with you and provide feedback on your webinar that you can use to improve future events.
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Tips For Using Webinars
When starting your own webinar, bear the following advice in mind:
Touch Gently
Since the first goal of the webinar is to add value to customers, include your product naturally, rather than frequently as you would in a hard sales pitch. As you talk about the challenges in the industry and how your product can help solve them, customers can independently understand your value.
Include An Incentive
You can present a coupon or gift to webinar attendees. Including this in your promotional materials can encourage people to attend the webinar. If you plan to do a series of webinars, you might consider giveaways that increase their value or work in a certain sequence.
Give Your Audience A Unique Value
Since a webinar is relatively low cost and interactive in format, it can be a good place to try out new ideas that engage your audience. Consider what your company and you personally can offer attendees that others can’t. This can include personal stories, new formats, and unusual themes. If your webinar stands out, attendees will be better able to remember it and even share it with others.
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